Customer Contact Week

Customer Contact Week (CCW) Orlando is a conference and expo held at the Hyatt Regency Orlando, produced by Customer Management Practice. The event brings together customer contact and customer experience leaders for educational sessions on topics such as AI in the contact center, alongside a CCW Expo Hall where technology and solution providers demonstrate products. Attendees include contact center executives, operations leaders, and technology buyers looking to evaluate vendors and network with industry peers. The event is trade-only.